David Dooley

DAVID M. DOOLEY

29880 9th Avenue SW • Federal Way, WA. 98023

253-222-9522 • resume.dooley@gmail.com

PROFESSIONAL PROFILE

●    8 years hardware and software management experience

●    4 years network administration, technical troubleshooting, and implementation of IT solutions

●    Master of Network & Communication Management – Information Security Concentration – 2016

●    Master of Business Administration – 2008

●    Certifications – Writing Queries Using Microsoft SQL – 2012

CompTIA Network+ – In progress

MCSE: Server Infrastructure – In progress

●    Effective and professional communications in both written and public speaking environments

CAREER EXPERIENCE

Application Implementation Specialist
11-2009 to 08-2013
Talyst Corporation • Kirkland, WA.

Student Services Coordinator
02-2007 to 10-2009
Clover Park Technical College • Puyallup, WA.

Logistics Specialist (E4)
07-2000 to 11-2003
U. S. Army • Joint Base Lewis-McChord

EDUCATION

Master of Network & Communication Management
01-2016
GPA: 3.86

Keller School of Management • Federal Way, WA.

Master of Business Administration
05-2008
GPA: 3.67

University of Phoenix • Tacoma, WA.

Bachelor of Interdisciplinary Arts and Sciences
06-2006
GPA: 3.60

University of Washington • Tacoma, WA.

DAVID M. DOOLEY

Application Implementation Specialist
11-2009 to 08-2013
Talyst Corporation • Kirkland, WA.

Responsible for the on-site hardware & software implementation, interface and network configurations, and end-user education for the full line of Talyst’s medication dispensing systems.

TECHNICAL COMPETENCIES:

Analyzed technical issues and ensured the successful deployment of IT infrastructure, focusing on network administration.

Stewarded the on-site interface testing, end-user interactions and software performance pilots of Talyst’s first self-developed hardware / software packaging system (InSite300®) at multiple customer institutions.

Executed SQL Queries for use in database administration
Designed quick reference guides and workflow process maps that directed end-users in the operation and maintenance of hardware and software programs.

Taught diagnostic reporting in person / via webinars (using Bomgar and/or GoToMeeting).

Conceptualized and co-authored a four-part staff education curriculum for the implementation of Talyst’s  AutoSplit340B (pharmacy discount purchase) software.

PROCESS & PROGRAM IMPROVEMENT:

Collaborated with Technical Writers to bring field knowledge and real-world workflow examples into the company’s catalog of configuration documentation.

Created a mini-program to automate repetitive steps within the implementation tasks for the  AutoSplit340B software.

Developed a technical documentation Wiki (on-line library) used by all members of Talyst’s implementation team; for additional access, created a mirror archive on SharePoint.

Student Services Coordinator
02-2007 to 10-2009
Clover Park Technical College • Puyallup, WA.

TECHNICAL COMPETENCIES:

Taught daily tutorials on the use of the school’s mainframe (student records) computer system.

Managed access scheduling and equipment maintenance for the campus computer lab, used by students for course-based applications tasks and skill building practice.

PROCESS & PROGRAM IMPROVEMENT:

Developed life-skills workshops—e.g.: basic computer; keyboarding; resume writing; financial literacy; personal safety / defense.

Created surveys and analyzed feedback to tailor and adjust curriculum offerings.

Logistics Specialist (E4)
07-2000 to 11-2003
U. S. Army • Joint Base Lewis-McChord

TECHNICAL COMPETENCIES:

Trained new and existing team members on database entry for the unit materials ordering and receiving program.

Supervised a team of five Prescribed Load List (office administration) Clerks.

Instructed basic vehicle maintenance procedures and problem diagnosis techniques.

PROCESS & PROGRAM IMPROVEMENT:

Created an inventory application (within the ULLS-G enterprise software) for the purpose of streamlining requisitioning and tracking of battalion vehicle components.

Collaborated with Unit Mechanics to develop efficiencies for weekly maintenance and dispatch of the Unit’s vehicles.

  • Updated 5 years ago

To contact this candidate email resume.dooley@gmail.com

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