Summary
Product Manager with experience working for technology startups, consulting firms, and collaborative team environments. Demonstrates strong skills in product management, agile SDLC methodology, and technical writing. Confident in managing and prioritizing tasks with extreme attention to detail. Passionate about automating and incorporating technology into the business realm and introducing products to market.
Experience
IntellaSphere, Bellevue, WA April 2018 – Present
Product Manager
- Oversaw product development for IntellaSphere’s major brand affinity marketing and reputation management tool
- Designed, documented, and implemented vital customer-centric functionalities to ensure a seamless UX
- Collaborated with clients to help integrate IntellaSphere’s product into their business intelligence
- Provided feedback to company executives to drive product vision, performance, and design
- Assisted CTO in constructing weekly sprint schedules and flow charts for offshore development team
- Outlined user stories, tool specifications, and functionality requirements for the development team
- Implemented an open source project and task management tool to supervise bug lifecycles
Cascade Technical Services, Woodinville, WA July 2015 – March 2016
QA Software Tester/Analyst Intern Oct. 2015 – Mar 2016
- Followed agile software development methods to meet specific exit criteria whilst using Microsoft Visual Studio
- Lead weekly time-zone sensitive triage meetings for the team, including remote team members and clients
- Created weekly bug and status reports alongside PM for the team and client, managing over 500 documented bugs
Case Studies Intern Jul. 2015 – Oct. 2015
- Accomplished independent project; delivering 10+ case studies specific to each client’s unique product requirementso Clients such as: Wizards of The Coast, Language Line Solutions, Group Health Research Institute
- Delivered skillfully written technical content to be displayed on the Cascade Technical Services company website
- Conducted in-person and remote interviews with current and past employees to gather information about projects
Education
Bachelor’s in Business Administration: University of Washington Bothell Graduated – December 2018
GPA:3.5
Concentration: Management Information Systems
Minor: Information Technology
Recognition: Tau Sigma National Honor Society, Deans List: Winter 2017, Fall 2017, Fall 2018
Relevant Skills: Fundamental Java, Python, SQLite, Agile and Traditional SDLC Methodology, Project Management, Product Management, Team Management, Global Business Logistics, Business Writing
Data Strategy Project – Bothell Parks Foundation
- Collaborated in a team environment to generate and implement a new data strategy and marketing plan for client
- Created charter, communication plan, contingency plan, work breakdown structure, and a final presentation
The Case of Whole Foods Project
- Lead a student team of hypothetical consultants for a global expansion and screening of 3 major prospective markets
- Conducted an in-depth business analysis of political, legal, competitive, and macro consumer environments and
crucial market indicators
To contact this candidate email ckhesin@gmail.com
