Chris Chavez

Professional Summary

Chris Chavez is a creative thinker that works with an innovative mindset and strives for a positive work environment. Focusing on writing, TPM and Product Management, with a technology mindset that began with a troubleshooting background. He has also demonstrated excellence in story writing using programs such as Jira, to ensure that development teams fully understand what needs to be created within projects. Chris provides a self-motivated and a detailed work ethic, that helps him work as an individual or in teams.The majority of Chris’s experience has revolved around story writing, the creation of scoping documents and detailed product research.

Technical Knowledge:

Strategic Planning                                 Confluence
Public Speaking                                     Final Cut X
User Experience                                    Critical Thinking
Product Development                          Organization/Prioritization
Project Management                            Communication Skills
Customer Service/Support Skills        Data Analysis
Microsoft Office Software                   Timeline Management Delegation
Administrative Assistant
Skype for Business
Jira

 

Professional Work Experience

ArcMedia Studios Sep 2017- Nov 2017

Project Manager, TPM

Creation of Scrum Bards
Creation of Site Maps
Maintained daily project due dates
Collaborated with Clients on project needs
Lead daily project meetings with Dev’s & Product Managers
Conduct technical articles
Applied user research for project needs
Collaborated with Dev’s & Project Managers to ensure clients visions

 

Lineage Media & Solutions Dec 2015 – Jan 2017

Product Manager, Project Manager, TPM

Developed and Managed products based on agile methodology
Created scoping documents for various of clients
Partnered with marketing team for product release strategies
Conduct technical articles for product research
Testing: Games, Web sites, and Applications for IOS & Android
Collaborated with the design team to ensure each project is coordinated properly for clients
Managed development teams for both in-house and International teams
Collaborated with Clients establish project goals
Created problem tickets for usability issues and managed developer compliance
Managed weekly meetings with project managers and designers
Applied user research to develop and understand the client’s needs
Experienced in the Atlassian software ‘’Jira’’
Technical writing for designers, internal and external developers
Experienced in team collaboration software ‘’Confluence’’
Lead a team of 6 on various of projects
Performed data research for Lineage Media & Solutions and for CEO of Lineage Aaron Linne
Assisted Linage Media & Solutions on Social Media marketing projects
Lead designers through concept art and design on an unfinished VR game

Apple Computers May 2009 – June 2017

Service Specialist, Creative

Provided technical assistance with software troubleshooting
Provided technical assistance with hardware troubleshooting
Organized seminars for new and advanced customers
Managed in-store seminars for incoming employees
Managed in-store training for current employees
Repairing of faulty hardware
Repairing of damaged hardware
Lead new incoming employee training
Instructed new and advanced users on their devices
Instructed new and advanced users on various of software
Established customer and concierge services to customers
Lead and coached a team of 7-12 customer and employees
Trained incoming computer trainers on various of programs
Experience in GarageBand, Final Cut X, Logic, Numbers, Pages, and Keynote

Education

National American University

Bachelors of Science- Criminal Justice

Eastern New Mexico University

Bachelors of the Arts- Theatre & Dance

Skills

  • Administrative Assistant
  • Customer Service/Support
  • Data Analysis
  • Jira/Confluence
  • Organization/Prioritization
  • Product Development
  • project management
  • Public Speaking
  • Strategic Planning
  • Timeline Management/Delegation

Education

May 2013/June 2015

Criminal Justice at National American University

May 2004/June 2008

Theatre/Dance at Eastern New Mexico University

Experience

May 2009/June 2017

Service Specialist at Apple Computers

Provided technical assistance with software troubleshooting
Provided technical assistance with hardware troubleshooting
Organized seminars for new and advanced customers
Managed in-store seminars for incoming employees
Managed in-store training for current employees
Repairing of faulty hardware
Repairing of damaged hardware
Lead new incoming employee training
Instructed new and advanced users on their devices
Instructed new and advanced users on various of software
Established customer and concierge services to customers
Lead and coached a team of 7-12 customer and employees
Trained incoming computer trainers on various of programs
Experience in GarageBand, Final Cut X, Logic, Numbers, Pages, and Keynote

Dec 2015/Jan 2017

Product Manager, Project Manager at Lineage Media & Solutions

Developed and Managed products based on agile methodology
Created scoping documents for various of clients
Partnered with marketing team for product release strategies
Conduct technical articles for product research
Testing: Games, Web sites, and Applications for IOS & Android
Collaborated with the design team to ensure each project is coordinated properly for clients
Managed development teams for both in-house and International teams
Collaborated with Clients establish project goals
Created problem tickets for usability issues and managed developer compliance
Managed weekly meetings with project managers and designers
Applied user research to develop and understand the client’s needs
Experienced in the Atlassian software ‘’Jira’’
Technical writing for designers, internal and external developers
Experienced in team collaboration software ‘’Confluence’’
Lead a team of 6 on various of projects
Performed data research for Lineage Media & Solutions and for CEO of Lineage Aaron Linne
Assisted Linage Media & Solutions on Social Media marketing projects
Lead designers through concept art and design on an unfinished VR game

Sep 2017/Sep 2017

Project Manager at Arcmedia Studios

Creation of Scrum Bards
Creation of Site Maps
Maintained daily project due dates
Collaborated with Clients on project needs
Lead daily project meetings with Dev’s & Product Managers
Conduct technical articles
Applied user research for project needs
Collaborated with Dev’s & Project Managers to ensure clients visions

  • Updated 4 years ago

To contact this candidate email cchavez266@gmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook

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