New Tech Northwest

SCRUM Master/Technical Project Manager

Colette Bailey, CSM, PMP, PMI-ACP

Kent, Washington, 98032 • colette_bailey@msn.com

253-205-7296 • www.linkedin.com/in/colette-bailey-csm-pmp-pmi-acp-4761a3/

Technical Project Manager-AGILE Coach- SCRUM Master
Over 15 years’ success spearheading sophisticated, enterprise IT projects in highly-regulated financial & aerospace industries.
Dynamic, personable, results-focused Project Manager with keen ability to foster synergy, generate trust, and accomplish business objectives across diverse, internationally distributed, stakeholders and cross-functional work groups. Champion of motto “One Team, One Dream.” Highly skilled in complex, IT project management, using Agile (Scrum) methodology across the full software development lifecycle. Deep experience developing effective software testing infrastructure and teams to proactively develop robust solutions, and identify root cause through “dig and discover” methodology. Consummate attention to detail, accuracy, and quality.

Core Competencies:

·       Strategic Planning
·       Project Management
·       Team Leadership
·       Agile Transformation/Adoption
·       Best Practices Adoption
·       Stakeholder Management
·       Relationship Development
·       Business Process Improvement
·       Technology Infrastructure
·       Coaching & Mentoring
·       Dig & Discover Root Cause Analysis
·       Software Quality Assurance
Technical proficiency in .Net, SQL, T-SQL, PL/SQL, Oracle, XML, Amazon Web Services, Agile, Waterfall, Scrum, Kanban, Data Warehousing. Fluent in French, Spanish, Portuguese.

Professional Experience
Russell Investments, Seattle, WA

Agile Coach/Technical Project Manager, 2010 – 2017

Orchestrated development of technology projects in pursuit of business objectives. Conferred with users, facilitated technical deep dives to translate business requirements into strategic technology solutions. Established project direction, recruited and allocated staff and resources, created executive status reports. Developed automated solutions, increased efficiency and accuracy of data collection and analysis, upgrade capabilities of enterprise-wide assets. Met project deliverables on time, within budgets despite limited resources, and ensured compliance with industry standards.

Budgets: up to $250,000 · Team Size: up to 10 developers & business users · Methodology/Tools: Agile (Scrum), .Net
Forecasting System Integration:

§ Managed integration of critical investment forecasting components into enterprise web application; oversaw geographically distributed team; allocated resources, controlled workflow over 18-months.

§ Took over failing project; repaired damaged relationship with project sponsor by restructuring.

§ Mentored team members in backlog refinement, story sizing, and Agile best practices.

SQL Server Conversion:

§ Spearheaded internationally distributed team converting eight high visibility, business critical databases, and 125 applications for enterprise wide use with zero error tolerance. Planned conversion, addressed risks, and executed implementation over six months, via weekly teleconferences with remote team members.

§ Achieved on-time, no-loss implementation.

Fund Success Application Upgrade/Waterfall to Agile Conversion

§ Coordinated polarizing, mission critical, merger of complex business rules used to measure fund performance within portfolios; met all project milestones and deadlines.

§ Transformed methodology from Waterfall to Agile model in conjunction with project completion; facilitated and won buy-in from management, long-tenured senior developers, and other team members; established framework for repeated success.

Senior Software Test Engineer/Senior Scrum Master, 2008 – 2010

Portfolio Automation:

§ Created web application with .Net framework to automate processes; eradicated human error and slashed manual effort by 50%.

§ Facilitated two-year project to migrate NYSE foreign exchange portfolio managers away from manual processes in Excel to fully automated, error-proof solution for billions of dollars of trades. Led cross-functional collaboration with product owner and stakeholders to translate business needs into technology solution.

Highline College, Mathematics Department, Des Moines, WA

Adjunct Instructor & Weekend College Focal Point, 2004 – 2008

Taught mathematics courses to students from diverse socioeconomic and demographic backgrounds.

§ Pioneered supplementary weekend course combining computer based and classroom learning to help students meet pre-college requirements; provided private tutoring.

§ Doubled enrollment in college courses after two quarters.

Washington Mutual, Seattle, WA

Software Test Manager, 2002 – 2004

Hired to build software test department for multi-billion-dollar Specialty Finance division. Defined requirements with end users, participated in change control board to evaluate options, secured buy-in from users/stakeholders. Led cross functional team meetings to resolve test-related issues and ensure compliance with best practices. Recruited, hired, trained, coached, and managed eight software test employees.

Team Size: 8 software testers · Methodology/Tools: Proprietary

§ Developed department infrastructure, set vision and strategic direction; created processes, procedures, and workflows for quality assurance testing.

§ Drove selection of automation tool; analyzed trends, developed budget, coordinated meetings for selection, purchase, and configuration of build verification test suite.

§ Achieved 97% reduction in test execution time, from three days to just two hours.

§ Introduced software problem database to enable efficient issue tracking and resolution.

Additional experience as Senior Technical Consultant, Interactive Business Systems, and The Boeing Company

Education
Master of Science in Systems and Industrial Engineering, University of Arizona

Bachelor of Science in Mathematics, University of Arizona

Certifications
Project Management Professional, Certified ScrumMaster, Project Management Institute – Agile Certified Professional

Volunteer experience: Courage360 (former board member), Healing the Children, DAWN

Skills

agile
project management
Scrum
Test

Education

12/1987
Masters in Systems Engineering at University of Arizona: Certified SCRUM Master, PMP, PMI-ACP

Experience

2010 – 2017
Agile Coach/Technical Project Manager, at Russell Investments: Orchestrated development of technology projects in pursuit of business objectives. Conferred with users, facilitated technical deep dives to translate business requirements into strategic technology solutions. Established project direction, recruited and allocated staff and resources, created executive status reports. Developed automated solutions, increased efficiency and accuracy of data collection and analysis, upgrade capabilities of enterprise-wide assets. Met project deliverables on time, within budgets despite limited resources, and ensured compliance with industry standards.
Budgets: up to $250,000 • Team Size: up to 10 developers & business users • Methodology/Tools: Agile (Scrum), .Net
Forecasting System Integration:
 Managed integration of critical investment forecasting components into enterprise web application; oversaw geographically distributed team; allocated resources, controlled workflow over 18-months.
 Took over failing project; repaired damaged relationship with project sponsor by restructuring.
 Mentored team members in backlog refinement, story sizing, and Agile best practices.
SQL Server Conversion:
 Spearheaded internationally distributed team converting eight high visibility, business critical databases, and 125 applications for enterprise wide use with zero error tolerance. Planned conversion, addressed risks, and executed implementation over six months, via weekly teleconferences with remote team members.
 Achieved on-time, no-loss implementation.
Fund Success Application Upgrade/Waterfall to Agile Conversion
 Coordinated polarizing, mission critical, merger of complex business rules used to measure fund performance within portfolios; met all project milestones and deadlines.
 Transformed methodology from Waterfall to Agile model in conjunction with project completion; facilitated and won buy-in from management, long-tenured senior developers, and other team members; established framework for repeated success.
2008 – 2010
Senior Software Test Engineer/Senior Scrum Master at Russell Investments:  Created web application with .Net framework to automate processes; eradicated human error and slashed manual effort by 50%.
 Facilitated two-year project to migrate NYSE foreign exchange portfolio managers away from manual processes in Excel to fully automated, error-proof solution for billions of dollars of trades. Led cross-functional collaboration with product owner and stakeholders to translate business needs into technology solution.
2004 – 2008
Adjunct Instructor & Weekend College Focal Point, at Highline College, Mathematics Department, Des Moines, WA
2002 – 2004
Software Test Manager, at Washington Mutual, Seattle, WA: Hired to build software test department for multi-billion-dollar Specialty Finance division. Defined requirements with end users, participated in change control board to evaluate options, secured buy-in from users/stakeholders. Led cross functional team meetings to resolve test-related issues and ensure compliance with best practices. Recruited, hired, trained, coached, and managed eight software test employees.
Team Size: 8 software testers • Methodology/Tools: Proprietary
 Developed department infrastructure, set vision and strategic direction; created processes, procedures, and workflows for quality assurance testing.
 Drove selection of automation tool; analyzed trends, developed budget, coordinated meetings for selection, purchase, and configuration of build verification test suite.
 Achieved 97% reduction in test execution time, from three days to just two hours.
 Introduced software problem database to enable efficient issue tracking and resolution.