Strong operations manager with extensive experience leading large teams including training, performance management, and career development. Strong project management skills from enterprise-level to digital startup initiatives, including scope, analysis, roadmap development, managing diverse stakeholders, contract management, implementation and delivery. Deep background in continuous improvement, change management, and data analysis which consistently returns positive results in fiscal and timeline metrics. Data driven and analytics focused decision-making leadership.
Director of Operations, Buzz Coffee
Buzz coffee is a subscription service for corporate customers and individual consumers. Direct daily operations of this digital startup including supply chain management, continuous improvement, building strategic partnerships, vendor management, multiple territory plans, and sales growth.
Senior Operations Manager, Mission Planning, US Navy
Hand-selected to lead mission planning for elite naval military units. Led end-to-end mission design for SEAL Team 6 involving direct supervision of 15 cross-functional teams with 250 employees. This role is analogous to launching 2 separate multi-billion dollar enterprise businesses in the course of 2 years.
Operations Manager (overlap in duties), Nuclear Engineering Department, US Navy
Spearheaded changes in an inefficient nuclear reactor maintenance process by bringing multiple stakeholders together to identify root causes and standardize maintenance planning to achieve Naval Reactor and Department of Energy compliance requirements.
Program Manager, Nuclear Engineering, US Navy
Planned and executed 18 month nuclear engineering facility renovation with $500M budget. Led multi-disciplinary engineering team in triage, scheduling, technical tradeoffs, and contract strategy.
Skills
- agile
- B2B sales
- B2C sales
- Concept Mapping
- Data Visualization
- Excel
- Large Scale Management
- Planning
- SQL
Education
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2010-2014
Engineering physics at Tulane University
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2014-2015
Nuclear Engineering at NNPTC
Experience
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2019-present
Director of Oepratiosn at Buzz Coffee
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2017-2019
Senior Operations Manager at USN
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2015-2017
Nuclear Engineer/Program Manager at USN
To contact this candidate email jkhendren.2@GMAIL.COM