IT Tech Support
- Active Directory
- Customer Service
- Desktop Support
- Hardware Configurations
- Office 365
- Problem Diagnosis
- Software Installs
- Technical Support
- Windows Server
Jan 2017 - Est. 2021
AAS: IT Systems & Security at Green River College
June 1999 - May 2004
BA: Visual Arts at Boise State University
October 2017 - Present
Auto Inspector 2 at Cox Automotive
Conduct auto inspections for condition and damages including repair/replacement cost estimates.
Experienced state-certified Vehicle Inspector with in-depth knowledge of Washington motor vehicle regulations and requirements.
Extensively focused and pays attention to every detail when inspecting dozens of vehicles per day.
October 2007 - August 2013
Technical Illustrator 2 at Boeing
Created schematics and technical illustrations for aircraft training and manuals.
Illustrated 500+ drawing and schematic files for several manuals.
Produced Excel metric systems for tracking data of hundreds of projects.
Awarded 3 times for my training material output, customer satisfaction.
September 2004 - December 2004
Mobile Tech Representative at Robert Half for WDS Global
Solved Blackberry, PDA and wireless device issues for Verizon Wireless customers.
Knowledge of Blackberry, PDA, wireless devices and PC interfaces implemented.
Met target goals using tech skill set and troubleshooting software.
July 2001 - May 2004
Computer Lab Tech at Boise State University
Aided students with various MAC and PC applications.
Repaired minor printer mechanical errors.