Tim Cuddy

TIM CUDDY
15638 Point Monroe DR NE, Bainbridge Island, WA 98110
Phone: 816-289-8320  tacuddy2000@yahoo.com
SENIOR PRODUCT MANAGER
Highly accomplished product manager with exceptional technical acumen, a strong customer focus, and extensive experience in cloud computing and related leading-edge technologies. Proven ability to mentor and motivate high-performance teams; gain trusted advisor status with clients, colleagues, and partners; and implement plans and strategies that increase revenue, margins, and market share. Excels at understanding account dynamics, driving product roadmaps, and managing the expectations of demanding, high-profile stakeholders.
Product & Project Management  Strategic Planning & Recommendations  Customer Relationship Management  Needs Assessments  Market Analysis  Sales Support  Presentations  Pricing & Forecasting Models  Delivery Scheduling  Inventory Management  Contract Negotiations  Team Leadership  Network Architecture Planning and Documentation  Cloud Computing and Operating Systems  Open Source Software
PROFESSIONAL EXPERIENCE
HEWLETT PACKARD, CLOUD BUSINESS UNIT, Seattle, WA, 2012 to present
SENIOR PRODUCT MANAGER, 2013 to Present
Co-develop the HP Helion OpenStack cloud operating system product based on the OpenStack open source project. Lead the development of the following open source-based, distinct products from initial concept to product introduction:
 L4-7 Network Services – Load Balancer, VPN, and Firewall
 Identity – User Authentication and Authorization
 Metering – Usage and billing metrics collection and reporting
 DNS – IT operations tool for creating and maintaining DNS records and deployment to secondary DNS servers
SENIOR PRODUCT MANAGER, 2012 to 2013
Lead the initial business plan creation and resourcing of multiple HP Public Cloud products including an overall Big Data product strategy and an initial Big Data-based, cloud hosted product based on HP Vertica. Lead the development of the following distinct products from initial concept to product introduction:
 Messaging Queuing – developer tool for inter-application asynchronous communications
 Load Balancer – IT production system for providing large scale application deployments
 DNS – IT operations tool for creating and maintaining DNS records and deployment to secondary DNS servers
CISCO SYSTEMS, INC., Kansas City, MO, 2000 to 2012
TIM CUDDY  PAGE TWO
Phone: 816-289-8320  tacuddy2000@yahoo.com
Professional Experience continued…
Worldwide leader in networking that transforms how people connect, communicate, and collaborate
SENIOR PRODUCT MANAGER, 2010 to 2012
Promoted from Product Manager to lead the development of a next-generation digital signs management system that includes the Cisco Digital Media Manager application. Research and document product, identify ecosystem partners, and create go-to-market plans. Provide day-to-day oversight of a multi-million profitable software management system; use traditional Waterfall and Agile development methodologies to support sales and the full product lifecycle. Develop and communicate roadmaps and strategies to colleagues and partners; work closely with customers to proactively resolve problems. Maintain strong partnerships with engineering, UE, other product managers, and Cisco sales staff.
 Recognized by senior leadership for having a positive impact on the organization and demonstrating how to effectively communicate cross functionally and across time and geographic zones.
 Developed and promoted a long-term strategy for the digital sign product portfolio, which can be scaled to millions of end-points as an on-premise, hosted, and cloud product.
 Asked by management to mentor several junior members.
 Consistently graded as a top 10% performer, Cisco’s highest employee ranking.
PRODUCT MANAGER, 2006 to 2010
Led a 25-person team in the research, development, and launch of Cisco Show and Share. Worked diligently to raise awareness and build the digital media systems’ business within Cisco.
 Devised and executed an innovative go-to-market strategy with Show and Share, driving adoption both internally and externally by emphasizing the features and benefits that differentiated the product from its competition.
 Launched a video content management and live streaming product that within 18 months:
 Generated multi-million dollar sales revenues.
 Is used by more than 350 enterprise, education, and government customers.
TECHNICAL MARKETING ENGINEER, 2000 to 2006
Hired to develop and promote an e-learning platform within Cisco. Demonstrated the company’s effective use of technology – and in particular, its own products – to external customers. Identified and documented e-learning best practices; collaborated on production of sales and marketing materials. Gained experience necessary to transition into product management role.
 Played a key role in establishing e-learning as the company’s primary employee training tool by leading internal marketing campaigns and promotions.
 Identified, documented, and communicated e-learning and video communications’ best practices to Cisco field sales, channel partners, and customers.
 Developed and documented end-end solution for creating, publishing, and distributing video on demand and live video streams via TCP/IP enabled networks. This documentation included all steps required to configure routers, switches, and content delivery networks to support both unicast and multicast video stream access. Created live demonstrations systems to support customer meetings and presentations including network simulations.
 Certified Cisco Network Associate (CCNA)
HONORS & AWARDS
Three-time “Golden Apple” Top Performer Award Winner (top 1 % of Apple employees)
EARLY CAREER
Apple Computer, Inc., Kansas City, MO: Senior Consulting Engineer
 Recognized network planning and protocol expert for a variety of networking technologies and protocols.
 Provided technical product leadership and personal development support to area Systems Engineers.
 Highly requested customer executive briefing and event speaker.
Sprint, Inc., Kansas City, MO: IT Network Analyst
 Led the planning and support for the implementation of multiple Novell, 3COM, and IBM local area networks throughout Sprint departments and locations.
 Provide the LAN documentation for the FTS 2000 telephony proposal.
EDUCATION
BA in Physics, Benedictine College, Atchison, KS