Nikeeta Sholapurkar

NIKEETA SHOLAPURKAR
nikeeta.sholapurkar@gmail.com | (520) 358-5895 | https://www.linkedin.com/in/nikeeta-sholapurkar | Seattle, WA

HIGHLIGHTS
• Requirement Analysis & Scoping
• Escalation Management
• Incident & Problem Management
• Stakeholder Management
• Data Analysis
• Database – Functional knowledge
• Metrics & BI Reporting
• Project Planning & Tracking
• Risk Analysis

PROJECTS
Microsoft | Human Resource Student Consultant | Workforce Development Team August 2018 – December 2018
• Proposed short and long-term workforce development pipeline to bolster electrician numbers by 3 times in next 5 years
• Formulated marketing strategy to encourage diversity for a 99% male dominated trade in the US
Banner Health | Technology Student Consultant| Application Portfolio Team January 2018 – May 2018
• Saved ~$5 million and scoped out 4 redundant applications by analysing system and data from 50+ interviews & 70+ surveys

WORK EXPERIENCE
Portfolio Manager Intern | Jeppesen, A Boeing Company | Denver, Colorado June 2018 – December 2018
• Collaborated with senior management to define metrics and develop budget dashboards improving portfolio $ utilization
• New Tool Proposal – Improved customer experience by introducing 8 additional features & saving ~20 man-hours/week
• Liaison between tech & business teams to develop metadata prototype saving ~40 man-hours/2 weeks per request
• Data Governance Standards: Defined processes using best practices filtered 90% irrelevant data requests
Infosys Limited | Client: Telenet N. V. | India, Belgium August 2011 – June 2017
Business Analyst: Collaborated with 8+ cross functional teams
• Performed POCs to analyse requirements to migrate ~78M records from 4 sources improving customer experience
• Automated customer payments reconciliation and weekly business review reports saving 1 man-hour everyday
• Improved customer experience by speeding up customer invoice generation workflows by 12% (ETL, SQL)
• Formulated QA process flows reduced business disruptions by 70% in a month with 100% SLA adherence
Technical Project Lead (TPM): Single point of contact for a team of 35+ to deliver 2500+ man days IT Agile projects
• Proposed new features for business & customers, flagged probable frauds by analysing customer and tickets data
• Presented demos by performing feasibility analysis along with contingency plan by analysing associated project risks
• Facilitated sprint scoping discussions i.e. backlog and feature prioritization along with project tracking
• Improved test quality by 20% increased system availability, test coverage and saved manual testing efforts
Graduate Research Assistant | Graduate College, University of Arizona | Tucson, Arizona January 2018 – December 2018
• UofA 2018-19 Strategic Initiative – Identified growth opportunities by analysing 77K+ student & 10 peer institution data
• Designed a survey of 1300+ international students by interviewing 10+ program advisors & 20+ students

SKILLS
• Certifications: PMP (Ongoing), AWS Cloud Practitioner (Ongoing)
• Data Analysis & BI Tools: Tableau, Spotfire, ETL – DataStage 8.7, Google Analytics
• Programming Languages: SQL, PL/SQL, Unix, Java, Python
• Project Development Model: Agile, SAFe Agile, Lean, Waterfall
• Project Management Tools: Confluence, JIRA, Sharepoint, Docker, GitHub, JAMA, WINCVS, HP ALM, Remedy force
• Other: Microsoft Office Suite, Visio, Qualtrics, Document designer Doc1, Kenan FX

EDUCATION
MS in Management Information Systems, University of Arizona, USA December 2018
BS in Instrumentation Engineering, University of Mumbai, India May 2011

ACTIVITIES
• Treasurer – MIS Graduate Association, University of Arizona: Allocate finances at the University Program level
• Knowledge Management Anchor – Infosys: Planned and organised trainings for 200+ members
• Community Volunteer: Tucson Meet Yourself, Make a Difference