Loh
Vandana Rudrapatna Visweswariah email: vandana.rv@gmail.com
Cell: 425-295-9562
Greater Seattle
Visa status: H1B (open for visa transfer)
https://www.linkedin.com/pub/vandana-visweswariah/3/435/8a5
Technical Writer – Hardware and Software
Vandana provides end-to-end documentation for marketing, developer, non-developer, sales and support, and end-user audience for fast paced, revenue-generating product groups. My strategies are, detail-oriented, performing usability-oriented product/system testing, and analyzing the functional specifications and requirements, interviewing skills, and articulating and developing tailored documents. My multi project management and collaborative skills are combined with “get it done” attitude and “go-to-person”, which makes multi-tasking efficient.
Summary of Skills
· Investigating, analyzing, deciphering the information load (original equipment specifications, design documents, architecture documents, functional specifications, test plan, etc.,), collaborating with subject matter experts (SMEs) and stakeholders to develop technical documents
· Architecting, articulating, writing for graphical user interface (GUI) applications and hardware devices and components
· Excellent project management with multitasking capability of multiple writing projects
· Developing OEM, developer- and end-user -specific documents (command line interface guides, run books, API guides, register programming guide, programming specifications, reference manuals, SDK programming guide, context-sensitive onlinehelp systems, technical articles, knowledge-based articles, tips & tricks, ect.,)
· Latest authoring methodologies, such as minimalism and concise writing, single-sourcing, and generating multiple outputs (e.g., topic-based authoring and conditionalized content for reusability and developing information for multiple, varied set of documents)
· Editing & proof reading and peer reviewing and prevailing authoring tools and technical publication standards
· Localization and translation reviews for technical publications
· Cross-functional (product, project, and program management teams, engineering teams, and marketing and support teams) and cross-cultural (across the globe) individual and collaborative contributor for large writing projects
· Developing and maintaining doc process resources and utilities
· Usability-oriented product/system testing, developing functional test procedures
· Quick and seamless adaptability to the ever-dynamic development environments without compromising the quality of the documents
· Developing audience-specific training materials
· Extracting header files and deciphering the code snippets and presenting appropriate examples for developer audience
· Working in process-driven, regulated environment
Expertise
· Authoring and Illustration Tools (expert level): FrameMaker, DITA XML, XML editor, RoboHelp, WebWorks ePublisher, Adobe Acrobat, MS Office suite (Word, PowerPoint, Excel), and Acrolinx (for content optimization), and MS Visio (for illustration)
· CMS: Vasont, Documentum, Salesforce, Lotus Domino, SharePoint, Wiki
· Other Tools: Google Docs, corporate Gmail, Google drive, Snagit and Captivate (for image capture and video demo), ClearQuest, Code Collaborator, Agile software development, Tortoise SVN, and Doxygen, Whizible, Jira, and TestDirector
Work Experience
Javaji Systems Solutions Inc, WA April 2015 – Present
Staff Technical Writer
§ Documentation processes for the in-house mobile application software engineering teams; training manuals for new hires and developer and QA engineers.
§ Planning and restructuring the corporate website and links, and web content management.
§ Managing the corporate content management system.
AviationManuals, WA
§ Researching and developing private/general Aviation operations documents and compliance audit in compliance with Aviation regulations (CASA, EASA, FAA, IS-BAO).
Tools: MS Word and Acrobat DC
Spacelabs Healthcare, WA
§ Developer and end-user documentation for critical healthcare devices and cloud-based plug-ins in collaboration with service, design, programming, testing, and safety engineers, technicians, and editing teams.
§ Usability-oriented product testing (disassembling and assembling) of patient monitoring systems and board-level testing.
Seagate Technology, CO and Seagate Technology, Bangalore September 2014 – April 2015
§ Developer and end-user documentation (multiple doc outputs) for Serial Attached SCSI (SAS) controllers and storage devices (configure, monitor, and maintain) that have RAID capabilities; device drivers that define and modify SLAs; storage solution plug-ins, software that predicts the I/O workload of IT environments in multiple modes; device bring-up, diagnostic, and validation utilities; plug-in solutions and software that reside in the cloud.
§ Usability-oriented product testing.
LSI Technologies India Pvt Ltd, Bangalore March 2010 – September 2014
Staff Technical Writer
§ Developer and end-user documentation (multiple doc outputs) for SAS expanders and controllers (configure, monitor, and maintain) that have RAID capabilities; communication processors; device bring-up, diagnostic, and validation utilities; software tool that predict the I/O workload of an IT environment in multiple modes; plug-in solutions and software that reside in the cloud.
§ Responsible for improving the search criteria in SharePoint (creating, modifying, updating, and maintaining), corporate style guide, tools & techniques and template (creating and testing), and doc architecture and troubleshooting India tech pubs documentation-related issues.
§ Usability-oriented product testing.
LACS Pvt Ltd., Bangalore December 2009 – March 2010
External Consultant – Senior
§ End-to-end documentation for hand-held, infotainment-on-the-move wireless devices (telematics and teleinfotainment).
§ Usability-oriented product testing.
Microchip Technology India Private Limited., Bangalore December 2007 – November 2009
Senior Technical Writer
§ Developer and end-user documentation for 8-bit and 16-bit microcontrollers, memory and power application solutions, and application development tools.
§ Developing team-specific training manuals and conducting training.
T-Systems India Private Ltd., Pune September 2006 – August 2007
Senior Technical Writer
§ Documentation (multiple doc outputs) for dynamic, end-to-end electronic product modeling and configurator products.
Persistent Systems Private Limited., Pune May 2005 – September 2006
Senior Member of Technical Staff
§ Documentation (multiple doc outputs) for ControlSwitch (VoIP), media gateway, gateway router, and license administration, and mobile business intelligence applications.
BMC Software India Private Ltd., Pune September 2004 – April 2005
Senior Information Developer
§ Documentation (multiple doc outputs) for enterprise IT infrastructure software products that enable users monitor, analyze, manage, track, and troubleshoot the IT infrastructure, and perform recovery operations on multiple operating system platforms.
Four Soft Limited, Hyderabad August 2003 – August 2004
Lead Technical Writer
§ End-to-end documentation for supply chain & logistics, warehouse, transportation (vendor/client management) management, and accounting applications.
Diginet Software and Communications Ltd., Bangalore May 2001 – June 2002
Technical Writer
§ Documentation commercial web applications.
§ Setting up and implementing the documentation processes for the product development team and testing team.
Future Focus InfoTech Private Ltd., Bangalore December 2000 – April 2001
Executive–Testing & Documentation
§ Documentation for commercial web applications and HR and payroll applications.
Started my technical writing career by learning the software testing methodologies.
§ Capturing the product requirements and developing the use cases, test cases, performing usability-oriented testing, and developing the bug reports.
Education
· Master of Arts in English Literature, Karnataka State Open University, India
· Honors Diploma in Network Centered Computing, NIIT, India
To contact this candidate email vandana.rv@gmail.com
